Call us : 01 8283030
Email : info@beindependenthomecare.ie
Client Testimonials for Be Independent Home Care |
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As part of our strict Quality of Service Programme (QSP) we ask our clients for their valuable feedback via questionnaires on a continuous basis. We use this information to allow us to identify areas where improvements can be made to our service or to allow those carers who contribute to the achievement of excellence to be suitably identified, and praised. The format of each questionnaire invites feedback from our client, their family, friends or advocates. The following comments have been taken from these completed Client Satisfaction forms.
“We found Be Independent Homecare last October when it became clear that my Aunt whose cognitive ability had deteriorated significantly, needed some help. From the first meeting the day after we contacted them, we have found them to be professional, proactive and reassuring. They have taken ownership of my Aunt's care and have helped guide us through the various issues that have come up. Their carer who has turned up every day without fail is also extremely competent and kind. I would have no hesitation in recommending them to anyone with care needs. In fact I have already done so” Geraldine (Clients' niece). “I cannot praise the Be Independent Homecare team highly enough. The level of care and attention they have given my father has allowed him to remain confident and happy in his own home. They have adapted to his changing needs with kindness and respect, which has given family members tremendous peace of mind" - Patricia (Clients' daughter). “Care is provided to me in a way which maintains and protects my privacy and dignity at all times – Gerry (Client). "I have always been extremely independent and so deciding to opt for home care support was a big decision for me. I must say the support I receive is invaluable in helping me retain my independence on my terms!” - Anne (Client). “Be Independent Home Care were recommended to me by a friend and I must say they have really lived up to the recommendation. The last few months have been a real strain on our family and the care team have really helped by being an invaluable support to my husband” - Phil (Wife). "All of the carers who have taken care of my Aunt have been so dedicated and well qualified. I would not hesitate to recommend Be Independent Home Care for anyone requiring home care assistance." – Catherine (niece). "The carers showed such kindness and understanding. They were excellent". Colette. “I am really happy with the carer allocated to me, she shows kindness and understanding towards me at all times – Ann (Client)
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